Clerk Emma Payne giving her endorsement of Becky's coaching.

What you'll find in your e-book...This book brings together a collection of articles I have written specifically for town and parish clerks—each one designed to help you navigate the complexities of your role with confidence, clarity, and purpose. Whether it’s mastering the art of handling difficult conversations, improving how councils engage with the public, or developing the resilience needed to thrive in a demanding environment, this collection is both practical and insightful.